Contact our sales departments

We would draw your attention to the fact that emails impersonating Air France are currently circulating. These malicious emails include links whose aims are to recover your personal information.
Please note that Air France will never ask for your personal information by email or any bank account information. We recommand extreme caution and to never provide your credit card information by email. Only requests made directly to our services have to be taken into account.

Air France Call Center

To make a reservation, get real-time information or ask questions, please contact our agents by phone at: +38 089 323 98 44 (calls within Ukraine). In case you want to call us from abroad, please, contact our service on: +33 (0) 1 70 48 5320. Air France call-center provides customer support in several languages: Ukrainian, English and Russian. Calls are charged according to the tariffs of your operator.
Opening hours: Mo - Fr: 8.00 - 20.00, Sa - Su: 10.00 - 17.00.

Web support

Unable to find the information you were looking for on our website? Please, contact us via e-mai: af.b2c.ua@websupportairfrance.fr

Group services

With Air France, groups (from 10 passengers) benefit from preferred fares and a tailor-made service: whether it be for tourism, business, sports or cultural purposes.

E-mail: mail.groups.uaafkl@airfrance.fr

Air France ticket offices

Our ticket office located in the city and our ticket counter at the airport are ready to welcome you.

• Kiev, 34/33, Ivana Franko str (Mo-Fr 09:00-17:30)
• Kiev, Borispol airport, terminal D (03:00-08:00, 11:00-16:15)

BlueBiz

Find all information and contacts relating to BlueBiz, our loyalty program for small- and medium-sized businesses.
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