Claims

You wish to contact our Customer Relation Department

We are here to help you.

You can write us at…
Air France Customer Relations
34/33 Ivana Franko str.
Kiev 01030 - Ukraine

Or you can contact us online by filling in this form

For your information...

Don't forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc.

If your claim concerns Flying Blue…

Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.
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